I had wanted to try Clays of Broseley for my mum's birthday but wasn't overly keen on their menu when I looked at their website, I fancied steak so I sent them a message and to my surprise they replied and said yes we can put some steak on the menu, what sauce would you like and gave me a choice! Wow, how is that for service!!
We parked in the public car park which was only over the road as the restaurant doesn't have parking. The front of the restaurant is welcoming with a nice canopy. We walked in and it is lovely and bright and clean and contemporary however we were seated downstairs which was a bit of a contast. Lovely bare brick walls, with nice mood lighting, really cosy and welcoming yet still contemporary.
We started looking at the menus and there on an extra sheet was the special for today which was the steak in a red wine sauce I had spoken to them about. They also had venison on their regular menu which is my favourite so hubby and I ordered one of each and swapped half and half :) They also didn't have a childrens menu however the waitress advised that they could do smaller portions of anything on the menu for my daughter.
We had crositini with olives and goast cheese for our starter which was beautiful and so tasty, they brought out a basket of bread with some stunning sundried tomato bread. My daughter had mini fish with mashed carrot and swede and mashed potato and they were good enough to bring this out with our starters.
The venison and the steaks were cooked to perfection, they really were, we couldn't fault them and not an ounce of fat on them. The sauce was beautiful and tasty and plenty of it. We both had the baked white chocolate cheesecake for dessert which came with raspberries and raspberry coulis, this was beautiful and fluffy and tasty. I finished off with a baileys coffee which came with a lovely little meringue with a chocolate coffee ganache running through the middle.
All in all a lovely meal, fantastic personalised service, lovely setting, I really could not find any fault!
We decided to go for breakfast, it is £4.99 each and is unlimited continental and cooked breakfast – we thought we couldn’t beat that really! Breakfast ended at 11.30 so we got there at 10:15. It looked like the mad rush was over as there were quite a lot of empty tables that needed clearing, it took about 15 minutes for us to be seated, not a good start as they could see we were trying to hold Macy who is getting heavy and bored by this time. There was no reason we couldn’t be seated, one waitress didn’t look like she was doing much and the other was filling up some juice – it would have taken 2 minutes to seat us and go back to what they were doing – customers should come first!
We were eventually seated and ordered our cooked breakfasts – the toaster had broken so we had to order toast, they ran out of black pudding, crumpets and tomatoes. We ordered unlimited coffee for £2.25 per person. However after one cup, the machine wasn’t filled up, eventually it was and we got a second cup, it ran out again and wasn’t filled up. Juices ran out so all that was left was cranberry. There weren’t any spoons for the cereals nor teaspoons for stirring coffee. Our cooked breakfast arrived an hour later, Mark’s poached eggs were really overcooked and mine were undercooked – whites were still runny. Half our toast arrived – this is an hour after we were seated!! I have not had such poor service in a long time and we will not be going back to a Harvester again any time soon!!
I have also fed this back via their website and also Facebook - they have not even bothered to respond.
